Frequently Asked Questions

There is no cancellations or refunds on tickets. If you request a change of of arrival date or time, please follow these directions.

In order to change your tickets, you must do the following.

• Make sure you are not within the 24 hour no change period.
• Re-purchase the tickets you want.
• Send us the transaction ID for the new tickets and request a refund for the previous tickets including the old transaction id number.
• This request MUST BE COMPLETED 24 hour in advance of the attendance date for the old tickets otherwise no refund will be granted.
• The refund will be processed minus a 10% change ticket fee.

Festival tickets expire when the festival ends and can not be used during the year or for other festivals.

No, you can buy tickets at the gate when you arrive but you may find yourself waiting in line. It costs more to but tickets at the gate and you may be turned away if we sell out of tickets. So, you should probably buy them online.

While everyone is different we have seen people with families stay as much as 6 hours! The farm is large and you are welcome to enjoy it without rushing.  Most people stay for about 3 to 4 hours.

Reservations are not required but we are doing time slots.  If you show up and a time slot is full, you may be turned away. If the parking lot is full, please be patient. We have noticed that spaces open up every minute.  We strongly recommend you buy your tickets online in advance to ensure you will gain entrance when you arrive.

The Pumpkin Patch and Fall Festival is a seasonal event in September and October

• Visit http://www.fallpumpkinfestival.com for the most current pricing

We are so sorry but since we are an active farm, we have a biosecurity program to help prevent the transmission of diseases between our animals and our guests pets. Additionally, we do have dogs who are specifically bred to deter and eliminate canine threats to our livestock. We would hate for there to be any confusion on behalf of our guardian dogs that would result in a guests pet being injured.

For our full policy please read here.